What was discussed-
• Guidelines, standards, and resources for Remote Auditing
•The purpose of auditing, includes verifying the conformance of an organization’s processes and management system to defined requirements. It depends on the type of audit and the objective and stated criteria, which can vary. The standard/s which an audit may be conducted could be an organization’s own internal procedures/work instructions, a management system standard such as ISO 9001, AS9100, or International Automotive Task Force (IATF) 16949; ISO 22000, “Food Safety Management Systems (FSMS) customer-specified requirements; or government regulations such as FAA/Nadcap, NRC, etc...
• Remote auditing has been a hot topic the last year, given the circumstances surrounding the COVID-19 pandemic, however, remote auditing has been around for over a decade.
• Planning is key for understanding the risks to achieve audit objectives based upon the scopes/criteria, and most suitable/available technology, and auditor/auditee complete understanding of the (ICT) Information and Communications Technology platform/s to be used.
• Companies, Registrars & Accreditation Organizations are now and must continue to reinvent and adapt for the “new normal” regarding “Remote Auditing” and figure out ways to achieve a balance in assuring Quality Management System conformance versus not auditing at all and maintaining the rigor & respect of a QMS and/or Accreditation program moving forward.
• ISO 19011-Annex A.1-option and A.16 for remote and virtual auditing and the ISO/IEC 17021 has recognized remote auditing since 2011. Considerations of the International Accreditation Forum (IAF) Mandatory Documents -MD4 and MD5-2019, Guidance ID3 are available, links included.
• There are still limitations to consider, like initial audits and/or for critical processes and highly classified facilities and proprietary processes or problematic non-conforming systems previously audited.
• Remote Auditing Practices and Resources
*Remote Auditing: A Quick and Easy Guide for Management System Auditors Paperback –2020-Denise Robitaille
Links to relevant sources
•IAF MD4:2018, ICT is the use of technology for gathering, storing, retrieving, processing, analyzing, and transmitting the information. It includes software and hardware such as smartphones, handheld devices, laptop computers, desktop computers, drones, video cameras, wearable technology, artificial intelligence, etc. The use of ICT may be appropriate for auditing/assessment both locally or remotely.
• ISO 9001 Auditing Practices Group Guidance on REMOTE AUDITS, provides for:
* BACKGROUND INFORMATION ON ISO 19011:2018 AND IAF MD 4
*GENERAL RECOMMENDATIONS FOR REMOTE AUDITING
**Annex: Example of identification of Risks and Opportunities for using remote auditing.
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